A call in year three knows the unit, the order, the installer and the warranty.
The job does not end at handover, and neither does the record. A call three years later should already know what was fitted, who fitted it and whether it is still covered.
Warranty or billable, decided from the record
- Cover computed from the affected units, not from an argument
- Creating a charge quotation refuses outright when the work is under warranty
- A manager can override, and the override is on the record
Contracts that raise their own visits
- Maintenance plans with an interval, a next date and a responsible person
- A scheduled job raises the preventive service order and rolls the date forward
- No Enterprise subscription engine required
The technician finds the item by looking at it
- Pick affected items from the original order, shown with their product images
- Materials consumed recorded against the visit
- The customer raises the request themselves from the portal, and signs it off there
The numbers on the wall
The after-sales control tower: open requests, work in progress, awaiting close, and a warranty-against-billable table with the open billable value.
What it produces
Delivered is not finished — and the fitter's phone works without signal.
The hub All fifteen departmentsEvery desk in the business, and what it gets.
Next Finance & BillingBill the percentage completed, with the retention, the advance and the variations already deducted.
أحضر فتحة واحدة.
ونشغّلها من أولها إلى آخرها.
رسم، أو نظام قطاعات، أو عرض سعر سبق أن أرسلته. نحمّل كتالوجك على نسخة حية وننتقل به من الفتحة المقاسة إلى عرض سعر مسعّر، وقائمة مواد مكلَّفة، وقائمة قص مرتّبة، وسجل إنتاج — والفأرة في يدك.
45–60 دقيقة · بلا عروض تقديمية · على قاعدة بيانات حية · بالعربية أو الإنجليزية · نرد خلال يوم عمل واحد